view skype history on computer

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How To Recover Deleted Password and History For Skype

Skype is one of the most popular and widely used applications to provide text, voice and video communication between users. It can help you make absolutely free audio or video calls or exchange messages in chat mode. The entire history of messages and calls made by users are saved in Skype as well as any sent or received files, and users have constant access to this data.

Such information is very important, but users often do not see its significance. However, as soon as they lose access to the program account or reinstall it for some reason (for example, after reinstalling the operating system), they come to realize they need to recover Skype history. It is especially the case with accounts used for work or business.

Luckily, there are methods to recover Skype history, as well as to regain access to a Skype account and sent files, and we are going to describe them in this article.


  1. How to Activate Saving Skype Data on Your Computer?
  2. Create a Backup Copy of Skype Data.
  3. Recovering Skype From a Backup Copy of User Account Files.
  4. Recovering Skype Without a Backup Copy of User Account Files.
    • How to Recover Skype Chat History?
    • How to Recover Files Received or Sent via Skype?
    • How to Recover Access To a Skype Account?

How to Activate Saving Skype Data on Your Computer

In order to be able to recover correspondence history and files sent via Skype you need to make sure that your copy of the program has data saving function activated.

To make sure if Skype saves its history on your computer, open the program and choose the menu Tools / Options / Privacy Settings / Show Advanced Options. Find the section «Keep history» and when in the menu, choose the period for which it should be kept.

Skype. Settings

How to recover deleted password and history for Skype

Create a Backup Copy of Skype Data

After your Skype account history was created, you can create a backup of it.
To do it, close Skype and go to the folder

This folder keeps all Skype data of your computer, including all accounts that logged in Skype from this computer. The ideal option would be to create a backup copy of the entire folder.

In this folder, there are two files and a folder that are of crucial importance for keeping your Skype data; they are:

  • main.db – the file containing the entire history of your Skype account chat. It is located in this folder:
  • config.xml – the file containing information on the Skype login and password of the user whose name is the name of this folder.
  • My Skype Received Files – the folder which contains all files ever sent or received by Skype. You can find it:

Skype. Username

Recovering Skype From a Backup Copy of User Account Files

If the user has created a backup copy of Skype account files, it is very easy to restore its operability after reinstalling the operating system or formatting the hard disk.

What you have to do is to go to the folder C:\Users\UserName\AppData\Roaming\Skype\YourLoginSkype and replace the file main.db and the folder My Skype Received Files with their previously created backup copies. As a result, your reinstalled Skype will show the chat history and all sent and received files that existed at the time of creating a backup copy of such files.

Recovering Skype Without a Backup Copy of User Account Files

If the user has not created a backup copy of Skype files beforehand, such files can be recovered as follows.

How to Recover Skype Chat History

After reinstalling the operating system or the application itself and when starting for the first time, Skype automatically downloads a part of its chat history and user data that is stored in the cloud. This data covers the last 30 days.

In order to recover Skype history for a period longer than the last 30 days, a user will have to replace the existing file main.db with the same file containing the entire Skype history. To get such file, let us recover Skype history file from the disk where the copy of the program with entire history was installed before.

Run Hetman Partition Recovery and scan the hard disk.

Note. If you need to recover Skype history after deleting the program and reinstalling it, running a quick scan of the hard disk will be enough. If the operating system was reinstalled and/or the hard disk was formatted, scan the disk using the full scan.

Hetman Partition Recovery. Type of analisys

After the analysis is complete, the program will find a number of files. In order to find the necessary file quicker, use the search function: just click on the magnifying glass icon in the upper right part of the screen, enter the file name in the appearing «Find File» window and click on «Find».

Hetman Partition Recovery. Search files

As a result, the program will show the files similar to the one you are looking for. Select the necessary file from the list. In our case, the program shows several files main.db, and we choose the one having the oldest date of creation, and recover it.

Hetman Partition Recovery. Select the necessary file from the list (main.db)

Go to the folder C:\Users\UserName\AppData\Roaming\Skype\YourLoginSkype and replace the existing file main.db with the recovered one. After that, start Skype and check the history for the period of more than 30 days.

How to Recover Files Received or Sent via Skype

However, the restored Skype history will not be complete because (as we have said before) the file main.db does not contain the files sent and received via Skype. That is why they will not be available in the chat and will be shown like this:


To restore the opportunity to see files sent and received via Skype, or one of such files, you need to recover the folder My Skype Received Files, which is located here: C:\Users\UserName\AppData\Roaming\Skype\, and where all necessary files are saved, or recover a specific file necessary for the user.

To do it, wait for the hard disk scanning process of Hetman Partition Recovery to be over, and then find the required file among the recovered files , recover it and save it to the folder C:\Users\UserName\AppData\Roaming\Skype\My Skype Received Files. As you do it, it will be shown in Skype again.

Yet if you want just this file, there is no need to place it in Skype – you can just recover and use it.

How to Recover Access To a Skype Account

Often, Skype users do not start it manually. By default, the program is set to start automatically with Windows. It means that Skype login and password are entered only once when installing the program, and may be forgotten later.

Skype. Settings

If a user cannot restore access to a Skype account for some reason, or if the password or even login was lost, access can be restored as follows.

As we have already said before, Skype has got a file config.xml, which contains data on the user’s login and password . You can restore access to your Skype account after reinstalling the program by just recovering this file. You can do it from a previously created backup copy or by using Hetman Partition Recovery.

Recovering the file config.xml with Hetman Partition Recovery can be done in the same way as with recovering the file main.db. Run Hetman Partition Recovery and scan the hard disk.

Hetman Partition Recovery. config.xml

Recover the file config.xml and save it to the folder C:\Users\UserName\AppData\Roaming\Skype\YourLoginSkype. After that, if you have the program’s settings to allow Skype run automatically without checking the login and password, Skype will start in the usual mode.

Maxim Cherniga

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  > How to > File Recovery > How to Recover Skype Messages, Chat History in Windows

How to Recover Skype Messages, Chat History in Windows

Updated on
Mar 19, 2018 by Jean to File Recovery


Your lost or deleted Skype messages and chat history can be found in the AppData folder in Windows computer. Here is how you can recover skype messages and chat history fast.

 Download for PC Download for Mac

Lost Chat History After Skype Crash in Windows 10

“Hello, I just updated to Windows 10 on my desktop and have been having a lot of tech issues with Skype 7.10. Primarily, my skype crashes from time to time when I’m chatting, making a call or answering an incoming call. It didn’t start to drive me crazy until now when I lost all my chat messages and history, while Skype stops responding and keeps crashing over and over! I just did a hard reset, and reinstalled Skype, and lost all the historical record from my several very important friends. I’m really worried. Would you please tell me how to recover Skype messages and chat history for Windows computer?”

Lately, many users are reporting the same Skype crash issue on Windows 10, some are lucky to solve the problem in time without losing anything, however,  many are not. Their chat history, video call, messages are totally cleared out by unknown crashing, freezing, not responding or Windows just doesn’t respond. To solve your Skype crash issue in Windows 10, experienced customers in Skype community advise to update Windows 10 to the latest version to check if the problem persists, or you might need to install the latest drivers. But in order to recover lost messages and your chat history on Skype, you should try the following tips. 

How to Recover Deleted Skype Messages and Chat History in Windows?

Skype logs, calls, messages, documents, videos, voicemails, file transfers and other information is stored in a database file, called main .db, that can be accessed using a SQLite app/command line/browser editor in Windows 10 OS. But it’s a pity is that the main .db file includes all the messages except the removed ones. This is so frustrating! Wait and hold on. To recover the removed or deleted Skype data, there is another way that deserves a try.

In addition to the main database file, Skype data is also saved in the %AppData% folder in Windows. Yes, you can still try to recover Skype messages, chat history and other sent or received items by:

Go to C drive->Users->Your windows username->AppData->Roaming->Skype->your skype username-> and right click on the File->click on Properties->click on the Previous versions tab->Highlight the older version-> clicked on Restore.

Most of Skype users have successfully restored the lost data by following the guide, but some users have difficulties in finding the AppData folder in Windows OS computer. Don’t worry, you can restore missing AppData folder by using EaseUS file recovery software . Other troubles such as how to recover deleted files Windows 8 can also be fixed by this tool. Good luck.

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